Insights · page 2
Straight answers about small-business IT in Dallas (page 2)
What things cost, what to ask, how to switch providers, how to wire an office and how to keep a dental or law practice out of trouble. Written by the person who does the work.
Results
What access does an IT company need to your systems?
Handing over the keys is the moment most owners hesitate. Here is precisely what a provider needs, why each item exists, what nobody should ever ask you for, and how to take it all back.
HIPAA-compliant IT for dental offices in Dallas
The HIPAA Security Rule's administrative, physical and technical safeguards explained in plain language, what a risk assessment actually is, and how a single-location Dallas dental office gets there affordably.
Low-voltage contractor or IT company: who should run your cable?
Both a low-voltage contractor and an IT company can run Cat6 in a Dallas office. The difference is where their work stops. Here is who does what, and which to hire for your situation.
IT support for Dallas nonprofits and churches
Nonprofits and churches run on donated equipment, volunteer help and tight budgets, which creates IT problems a normal small business never has. Here is how to handle each of them, what nonprofit software pricing changes, and how to get support you can actually afford.
IT support for Applied Epic, AMS360 and agency management systems
Your agency management system is the business. Here is what supporting it actually involves, the problems I fix most often in Dallas agencies, and where my job ends and the software vendor's begins.
Buying and supporting Dell and Lenovo business computers
I work with Dell and Lenovo hardware every week. Here is what to buy for an office, what to skip, and what happens between the box arriving and the computer being safe to use.
Do you need an IT guy on call or a managed IT plan?
Hourly help is cheaper right up until the day it is not. Here is a break-even worksheet using my published rates, the signals that hourly has stopped working for your office, and an honest answer for offices that are genuinely too small for a plan.
Your IT guy stopped answering: how to take back control
When the person who holds all your passwords stops replying, the fix is not panic, it is order: inventory, ownership, reset from the top down, then secure the network and backups.
Cabling and IT support from one company: why it matters for a build-out
Most offices get their cable from one company and their network from another, and the seam between them is where problems hide. Here is what changes when the same company does both, and how a build-out runs that way.
Office move IT checklist for Dallas businesses
The IT side of an office move, laid out by timeline: what to order eight weeks out, what to label four weeks out, what to test the week before, and what to check on the first Monday.
The office server will not boot: what to do first
A server that will not boot is recoverable far more often than it looks, as long as nobody makes it worse in the first twenty minutes. Here is the triage order and what a real restore involves.
Hire an internal IT person or use an MSP?
A full-time IT hire is the right move for some Dallas businesses and an expensive mistake for others. Here is how to tell which one you are, and what your options are if the salary is out of reach.
Have a question these did not answer?
Ask me directly. If it is a good question I will probably write the article.