Insights · page 5
Straight answers about small-business IT in Dallas (page 5)
What things cost, what to ask, how to switch providers, how to wire an office and how to keep a dental or law practice out of trouble. Written by the person who does the work.
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Who is the best IT guy in Dallas for a small business?
Nobody is the best IT guy in Dallas for every business. Here is a decision framework, an honest comparison of your three real options, and a plain statement of who I am right for and who I am not.
Business email hacked: what to do in the first hour
If someone is sending email from your company address, the order you do things in matters. Here are the first-hour steps, what to check that most people miss, and what to do about the money side before it becomes a wire-fraud problem.
What happens at the first meeting with an IT provider?
A first conversation with an IT provider should be about half an hour, cost nothing, and leave you with a written quote. Here is exactly what gets asked, what to have ready, and what a provider should never ask you for.
IT support for Dallas accounting and CPA firms
An accounting practice has one part of the year where downtime is genuinely expensive and the rest of the year to prepare for it. Here is what IT support for a Dallas CPA firm should cover, and what to fix before the season starts.
IT support for Dentrix, Eaglesoft and dental imaging software
What supporting Dentrix, Eaglesoft or Open Dental actually involves, where the software vendor's job ends and mine begins, why imaging breaks, and whether your practice should keep a server or go to the cloud.
How to find a reliable IT person in Dallas
Where to look, how to shortlist three candidates in an afternoon, and the five checks that tell you whether an IT provider will still be answering the phone next year.
Starting a business in Dallas: the IT checklist
Internet, email, computers, Wi-Fi, backups, security, phones and, if you are building out, cabling. Here is the order to do it in and what each step involves, from the person who plans all of it.
Running a remote team with a Dallas headquarters
Your office is in Dallas and half your people are not. Here is how to set that up so it works: one device standard, identity as the perimeter, cloud access instead of a VPN where possible, and a support model that does not depend on walking to someone's desk.
IT support for Dallas real estate offices and brokerages
A brokerage is a business where almost nobody sits at a desk, people join and leave constantly, and a single fake email at closing can cost a client their down payment. Here is how I set up and support IT for real estate offices in Dallas.
How to compare IT support quotes for a small business
IT quotes rarely arrive in the same shape. Here is how to put them side by side, find the costs outside the monthly fee, and decide what a fair price looks like for a 20-person Dallas office.
Server down? Emergency IT support in Dallas
When the server or the network goes down, you need someone who picks up, starts remotely right away, and drives over if that is what it takes. Here is how I handle emergencies and what they cost.
Moving office IT over a weekend without losing a business day
Shut down Friday at five, work normally Monday at eight. Here is what has to be true before the weekend, how the two days run, and the honest cases where one weekend is not enough.
Have a question these did not answer?
Ask me directly. If it is a good question I will probably write the article.