Insights · page 3
Straight answers about small-business IT in Dallas (page 3)
What things cost, what to ask, how to switch providers, how to wire an office and how to keep a dental or law practice out of trouble. Written by the person who does the work.
Results
Per-user vs per-device IT pricing: which is better?
Per-user pricing wins when each person uses two or more devices. Per-device pricing wins when computers are shared or outnumber people. Here is how to work out which one fits your office.
IT for multi-location dental groups in DFW
Two, three or six dental offices across the metroplex should feel like one practice to the people running them. Here is how I make the software, network, backups and phones work as a group, and where a small owner-led IT company fits.
Someone deleted important files: what can be recovered?
Most deleted files are recoverable, and most of the ones that are not were lost because somebody waited. Here is where to look, in order, and how long each option stays open.
Moving from coworking to your own Dallas office: what IT do you need?
A coworking membership hides an entire IT department behind the coffee machine. When you take your own suite in Dallas, all of it becomes yours at once. Here is the full list of what you inherit, the order to buy it in, and the things that catch first-time office tenants out.
Law firm cybersecurity and client confidentiality
Your duty to keep client information confidential does not change because the files are digital. Here is what that duty looks like as IT settings, in plain words, from someone who sets them up for Dallas firms.
How to switch IT companies without downtime
Switching IT companies does not have to cost you a day of work. Read your agreement, collect what you own, overlap the two providers, then cut over on a quiet afternoon.
Why your dental office network keeps going down
Sensors drop, Dentrix freezes, the front desk cannot check anyone in. Here are the causes I actually find in Dallas dental offices, how I track them down, and how to tell when it is time to change IT companies.
Someone clicked a phishing email: what to do next
How bad it is depends entirely on what happened after the click. Here is the response for each scenario, in order, and how to handle the conversation with the person who clicked.
IT for a Dallas startup: what to set up first
Most startup IT mistakes are cheap to avoid on day one and expensive to unpick two years later. Here is the short list of what a Dallas startup should set up first, what it can safely postpone, and when it is honestly too early to hire anyone.
What does structured cabling cost for a Dallas office?
Cabling is priced per drop, and the drop count, the ceiling, the distance to the IT room and the building rules move the number more than the cable itself. Here is how to read a quote and get an accurate one.
Office computers running slow: what to check and who to call in Dallas
Start by finding out whether it is one computer or all of them, because that single answer sends the diagnosis in completely different directions. Here is the order to check things in, what you can do yourself, and when a slow machine is telling you it needs replacing.
Who owns your passwords, domain and equipment?
Everything your business pays for should be in your business's name, not your IT provider's. Here is the checklist, how to verify each item today, and what to put in writing before you sign with anyone.
Have a question these did not answer?
Ask me directly. If it is a good question I will probably write the article.