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IT emergencies

An employee left with the company laptop: what do you do now?

Someone walked out with a company laptop and still has working accounts. Here is the order I run an emergency offboarding in, why disabling beats changing a password, and how to prove nothing was copied out.

Small server room with open equipment racks
Cabling & office moves

Server room relocation: who moves the servers and computers?

Movers carry furniture. A technician moves the server. Here is how a small server room is backed up, shut down, transported, reconnected and tested, and when moving it to the cloud is the better answer.

Desktop monitor sitting dark on a desk by a window
IT emergencies

A work computer will not turn on: quick checks before you call

A machine that will not start is usually one of four things, and two of them you can rule out yourself in a few minutes. Here is what to check, what the symptoms mean, and how the files come back off a dead computer.

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Pricing & buying

How much do managed IT services cost in Dallas?

Small-business managed IT in the Dallas market is commonly quoted around $100 to $175 per user per month. Here is what that buys, what moves the number, and how to get a quote you can trust.

Small office room with wooden desks, laptops and office chairs
Hiring an IT company

At what size should a small business hire an IT company?

Nobody hits an employee number and suddenly needs IT support. Five specific triggers do the job instead, and one of them, the accidental IT person, is already costing you more than a provider would.

Desktop computer, keyboard and mouse on a dark office desk
IT emergencies

Office PCs crashing or freezing: what it usually is

Crashing computers look random and almost never are. The pattern tells you the cause: one machine or many, after an update, in one application, or under load.

External hard drive connected to a laptop by cable
Insurance

Better backups for a Dallas insurance agency: what I set up

An independent agency's data lives in more places than one server. Here is what a proper backup covers, how I set it up for Dallas agencies, and how you know it works.

Minimal white desk and chair in a bright new office
Dallas business IT

What to budget for IT when opening a Dallas office

A new office IT budget is not one number, it is two: what you spend once to open the doors, and what you spend every month afterwards. Here is how each line is built, what drives it, and where new Dallas offices get surprised.

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Managed IT

IT support without a contract in Dallas

Yes, you can get business IT help in Dallas without signing anything. Here are the published hourly rates, how a call works, and an honest look at when pay-as-you-go makes sense and when it does not.

Laptop wrapped in a chain and padlock
Insurance

Insurance agency cybersecurity and compliance in Texas

An independent agency holds more sensitive client data than most businesses its size. Here is what you are expected to protect, what the questionnaires ask, and the safeguards I put in place for agencies in Dallas and across Texas.

Open notebook, pens and reading glasses on a desk
Dallas business IT

The annual IT check-up: what to review every year

Most small-office IT problems are not sudden. They build quietly over a year: a lapsed license, a five-year-old laptop, a backup nobody has tested. Here is a once-a-year agenda an office manager in Dallas can run in an afternoon.

Group of people working on laptops around a shared office table
Hiring an IT company

IT company or freelance IT guy: which is right for your office?

There are three models, not two: the moonlighting freelancer, the small owner-led company and the multi-technician MSP. Here is what each really costs you and where each one falls down.

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