Insights · page 4
Straight answers about small-business IT in Dallas (page 4)
What things cost, what to ask, how to switch providers, how to wire an office and how to keep a dental or law practice out of trouble. Written by the person who does the work.
Results
IT support for Clio, MyCase and other legal software
Clio and MyCase run in the cloud, so what is there to support? Everything around them: the sign-ins, the Outlook integration, where the documents live, e-signature and the security that keeps client files private.
Opening a dental practice: IT, cabling and network setup
A practical walkthrough of the IT side of a dental office build-out in Dallas: what to cable, what to buy, server versus cloud, imaging, phones, HIPAA safeguards and how the timeline lines up with the contractor.
What a small business should budget for IT each year
An IT budget is five buckets, not one line. Here are the buckets, typical yearly ranges per employee, a sample budget for a 10-person Dallas office, and where owners overspend and underspend.
Office Wi-Fi keeps dropping: causes and fixes
Wi-Fi that drops every few minutes is almost never random. Here is how to narrow it down while people are still complaining, and what an actual fix looks like instead of another reboot.
IT support for Dallas marketing and creative agencies
An agency runs on two things IT usually gets wrong: enormous media files and access to dozens of client accounts that are not yours. Here is how I set both up properly for marketing and creative agencies in Dallas.
Owner-led IT company vs a big MSP: which fits your business?
Big MSPs have a help desk and a ticket queue. At Cross River Tech you deal with me, the owner, and my team works behind me. Here is the honest case for each, including what I do not offer, so you can pick the right fit.
Server rack and patch panel installation for a Dallas office
A rack and a patch panel turn a pile of cables into a network you can actually manage. Here is what goes in the rack, where it should live and how the installation goes when one company does the cabling and the equipment.
IT support for solo attorneys and small law offices in Dallas
What a solo or boutique law practice actually needs from IT, whether to pay hourly or monthly, and what affordable really looks like, from the owner who plans the work and stays your contact.
AutoCAD and Revit workstation support for Dallas architecture firms
Slow workstations in an architecture office usually come down to a handful of causes. Here is how I diagnose them, what a CAD or BIM machine should have, and how I keep a design firm's computers, licensing and network working.
File servers, shared storage and backups for design firms
Design firms outgrow ordinary file sharing fast. Here is how I choose between an office server, a NAS and the cloud, keep versions safe, and back it all up for studios in Dallas.
IT for an insurance agency opening a second location
A second office should feel like the first one on day one: same phones, same logins, same management system. Here is how I plan and build it for Dallas agencies.
What does an IT guy actually do for a small business?
Most owners only ever see the fixing. Here is the full job, split into daily, monthly, quarterly and annual work, and what breaks when the invisible half is skipped.
Have a question these did not answer?
Ask me directly. If it is a good question I will probably write the article.